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The Recommendation on Promotion of Friendly Life Insurance Services for the Elderly ~Recommendation on "Utilization of the Individual Number System in the Private Sector"~
21 April, 2017
The Life Insurance Association of Japan, LIAJ (Chairman: Akio Negishi, President of Meiji Yasuda Life Insurance Company) issued "The Recommendation on Utilization of the Individual Number System in the Private Sector for Promotion of Friendly Life Insurance Services for the Elderly".
In further striving for improvement of service quality in serving the elderly by ensuring smooth and prompt service processing and accessibility, utilization by the life insurers of the Individual Number System, which is a newly-introduced public infrastructure went into operation in 2016, would enable them to introduce effective measurers for better servicing the elderly. Based on this recognition, the LIAJ made the recommendation on utilization of the Individual Number System in the private sector.
The life insurance business by nature plays key social role to support people's lives financially by appropriately providing insurance benefits. Giving particular focus on the elderly customers under the rapid aging, the life insurance industry will continue improving its services in order to provide peace of mind through fulfilling such key social role.
➢ Examples of Utilization of the Individual Number System by Life Insurers
For example, following utilization of the Individual Number System with the consent of customers will allow for the improved quality of services for the elderly (including smooth and prompt claim processing and less burdensome documentation).